2. Shipping Policy
We aim to provide timely and reliable delivery for all our customers.

Section 2.1. Processing Time
All orders are custom-made and typically take 3-5 business days to process after payment is confirmed.
Processing times may vary depending on order volume or during holiday periods.

Section 2.2. Shipping Methods and Costs
We offer several shipping options, including Standard, Express (not activated yet) etc.
Shipping costs are fixed ₹90  all over india and the shipping method selected during checkout.
We ship Only domestically (India).

Section 2.3. Estimated Delivery Times
Delivery times vary depending on the shipping method selected and your location.
Standard Shipping:  5-10 business days
Express Shipping:  2-4 business days
Please note that delivery times are estimates and not guaranteed. External factors, such as customs processing or carrier delays, may affect delivery times.

Section 2.4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your order's progress.

Section 2.5. Delayed or Lost Packages
If your package is delayed, please check the tracking information first. If the delay extends beyond the estimated delivery time, feel free to contact us for assistance.
We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.

3. Return and Exchange Policy
Due to the custom nature of our acrylic nails, all sales are generally final. However, we do offer limited return and exchange options under specific conditions.

Section 3.1. Returns
We only accept returns for defective or damaged items and cannot accept returns for non-defective items due to hygiene reasons. A full unboxing 360 video is required for verification of any defects. If you receive a defective product, please contact us within 7 days of receiving your order to arrange a return.
All returned items must be unused, in their original packaging, and in the same condition as when received.

Section 3.2. Exchanges
We accept exchanges if the wrong item is delivered.

Section 3.3. Refunds
Refunds will only be issued for items that are defective or damaged. The refund amount will be credited back to the original payment method used for the purchase.
Please allow 7–18 business days for the refunded amount to appear in your account, depending on your financial institution.

Please note: Only the amount actually paid at checkout will be refunded. Any discounts or coupon values applied to the order are non-refundable.

If you have any questions or concerns about our policies, Size issue etc, Feel Free to Dm us Anytime, We are here for you ☺️

Instagram Direct Message: @WitchyWitchOfficial

Email: WitchyWitchLifestyle@gmail.com
Headquarters: North West Delhi, Delhi, 110085.

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